Privacy Policy
Effective Date: 12/15/2023
Last Updated: 07/1/2025
Company Name: Things Never Learned, LLC
Website: https://www.thingsneverlearned.com
Contact Email: admin@thingsneverlearned.co
1. Overview
Things Never Learned, LLC ("TNL," "we," "our," or "us") values your privacy and is committed to
protecting your personal information. This Privacy Policy explains how we collect, use, share,
and safeguard your information when you visit our website, enroll in our services, or otherwise
interact with us.
By using our website or services, you consent to the practices outlined in this policy.
2. Information We Collect
We collect the following categories of information:
a. Personal Information
● Full name
● Email address
● Phone number
● Billing address
● Payment information (processed securely via Stripe)
● Child’s name, age, and academic level (for service delivery)
b. Technical Data
● IP address
● Browser type and version
● Device information
● Pages visited and time spent on site
● Referral source
c. Cookies & Tracking
We use cookies and similar technologies to improve your experience, track usage data, and
personalize content. You can manage cookie preferences through your browser settings.
3. How We Use Your Information
We use the information we collect to:
● Provide and manage our tutoring services
● Communicate with you about your account, class updates, and student progress
● Process payments and send invoices
● Customize your user experience and recommend classes
● Improve our website, services, and marketing efforts
● Comply with legal obligations and enforce our Terms of Service
4. Sharing Your Information
We do not sell your personal information. We may share your information with:
● Service providers (e.g., payment processors like Stripe, learning platforms, video
conferencing tools) to support operations
● Legal authorities when required to comply with the law, court orders, or legal
proceedings
● Contracted tutors and staff only as necessary to deliver educational services
All third parties are required to protect your data and use it only for the purposes we specify.
5. Data Security
We implement appropriate technical and organizational security measures, including:
● SSL encryption on all data transmissions
● PCI-compliant payment processing through Stripe
● Limited access to personal data by authorized personnel only
● Routine monitoring for unauthorized access or breaches
However, no internet transmission is 100% secure. We cannot guarantee absolute security, but
we strive to protect your data with industry best practices.
6. Your Rights & Choices
You have the right to:
● Request access to the personal information we hold about you
● Correct inaccuracies in your information
● Withdraw consent or request deletion of your data (subject to contractual or legal
obligations)
● Opt out of marketing emails by clicking the “unsubscribe” link at the bottom of our emails
To exercise your rights, contact us at admin@thingsneverlearned.co.
7. Children's Privacy
We collect student data only from parents or legal guardians during enrollment. We do not
knowingly collect personal information directly from children under 13 without verified parental
consent, in accordance with the Children’s Online Privacy Protection Act (COPPA).
8. Data Retention
We retain personal data only as long as necessary to:
● Provide services
● Maintain records for legal or accounting purposes
● Comply with tax, regulatory, or financial obligations
Once data is no longer required, it will be securely deleted or anonymized.
9. International Users
We operate in the United States. If you access our services from outside the U.S., your data
may be transferred to and processed in the U.S., where data protection laws may differ.
10. Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page with
an updated effective date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please
contact:
Things Never Learned, LLC
📧 admin@thingsneverlearned.co
📍 8312 E 162 Pl S, Bixby, Ok 74008